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Sales Assistant

Job title:              Sales Assistant

Job location:      Magnolia, TX 77355

Job type:              Full-Time

Compensation: DOE with full benefits

Job Category:    Sales

Company Overview

The liner division of Magnolia Gardens Nursery invites applications for the position of Production Lab Technician to work in its plant tissue culture facility. Candidate must be able to work individually or as a team with other lab technicians and lab management to ensure that laboratory protocols and methods run efficiently and correctly, while at the same time assist in developing and evaluating new methods. We are willing to train the right people, so the candidate must display excellent communication skills, be ready to learn, be efficient, well organized, flexible and able to deliver high quality results on time. This position is a hands-on lab-based role which requires the ability to concentrate and pay strict attention to details. 

Required Knowledge, Skills and Abilities:

  • High school diploma
  • Previous experience in an office environment
  • Proficient in the use of Microsoft Office, with focus on demonstrated working knowledge of MS Excel
  • Ability to work well in time-sensitive situations where customer satisfaction is the goal
  • Ability to apply creative problem-solving techniques to situations using sound business judgment
  • Excellent verbal and written communication skills
  • Ability to multi-task in an effective, timely and professional manner
  • Proven ability to apply attention to detail, role-related accuracy, and task follow-through
  • Team-oriented operating style with effective interpersonal skills that allow successful business interactions with individuals of all leadership styles, personalities, and career levels (e.g. sales, accounting, logistics, greenhouse, and lab technicians)
  • Willing and capable of learning SBI order entry program, website update and sending mass emails
  • Bi-lingual with English and Spanish preferred

Key Responsibilities

  • Welcomes guests and customers by greeting them, in person, via email and on a multi-phone system, answering or directing inquiries.
  • Enter and modify sales-related data (i.e. ordering processing, bills of material, receiving, expediting, vendor and customer backlog, cancellations) into our company’s internal information system.
  • Support outside sales team
  • Assist customers with order pick up
  • Assist sales team with customer service needs
  • Create shipping labels using FedEx integration service, track shipments, provide updates, and resolve issues
  • Schedule deliveries and pickups of inbound and outbound shipments
  • Receives shipments; checks for damaged goods; verifies quantity and quality of order; verifies items received with purchase order.
  • Partners with internal resources to produce weekly and monthly reports.
  • Contribute and implement new ideas to help improve and produce ideal operational processes.
  • Manages expectations and projects with a professional attitude
  • Take photographs weekly, update website and social media
  • Review and distribute incoming mail, email, and fax correspondence to appropriate personnel
  • Maintain procedures and files for order guide, customer correspondence files, etc.
  • Maintain physical inventories of all office supplies, restock as needed
  • Perform other duties as required / assigned by manager

Applications including a cover letter and detailed CV can be emailed to elena@magnoliagardens.com 

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